Thanks for your interest in working for Scott Cinemas! Fancy being part of a growing business where no two days are the same? Here, we advertise available positions that may arise in our cinemas or head office. All applications require submission of a current CV. Please note that while cinemas may hold CV's for front of house positions, we do not accept speculative applications for cinema managers or technicians.
Front of House
Our uniformed front of house assistants are responsible for delivering exceptional customer service at all times. As a front of house assistant, you will be trained in all areas of general service, including - screen attendance, ticket sales, refreshment sales, bar sales and auditoria cleaning. We accept applications from anyone over the age of 16, except where sole alcohol sales are part of your job, where you must be over 18. If you're 16 or 17, you'll need your parents permission. You will need to be flexible - as we don't close up until late in the evening, presentable, and legally entitled to work in the UK.
Cinema Managers are responsible for the complete operation of a cinema. No two days are ever the same, and it's your responsibility to make sure each and every customer has the best possible experience, as well as making sure your cinema operates safely and in compliance with all head office and local authority requirements. You will have the opportunity to undertake off-site training before you take up your post, and we offer competitive salaries.
Duty / Assistant Managers
Assistant Managers should be able to deputise for the manager in all areas concerning the operation of the cinema. You will be running the cinema on a day to day basis, and are responsible for everything that happens in the building on your shift.
Technicians are responsible for the technical upkeep of the cinemas. This means you are responsible for making sure we have a picture on the screen, and that presentation of feature films is nothing less than perfect. You'll also be taking care of the cinema in areas such as lamping up. Please note that we rarely have vacancies for technicians - we have an extremely low turnover rate.
Other roles - we often advertise for cleaners and supervisors, and these roles are very specific to the cinema concerned, so you can read more about them when advertised below. All of our job roles are treated as highly essential - the good correct operation of a cinema relies on all departments working well together. Whether you're a manager or a cleaner, each and every person is equally vital to our operation.
We give all of our staff free cinema tickets. You may also be able to watch new releases before they are released. We offer 28 days annual leave per year, automatic enrolment to a pension scheme, and above all - a dynamic and fun working environment.
The cinema industry — like any other — relies on the talent and capabilities of all who work within in it. While individual companies within the sector have a strong track record of attracting and retaining talent, there is always of course more that can be done, not least in ensuring greater consistency across the industry..
In association with the UKCA, we are able to offer NVQ Lifetime Training apprenticeships for all employees over the age of 16, who work an average of 16 hours per week or more. There is a Cinema Operatives apprenticeship, as well as further courses for Line Managers, Cinema Managers, and those wanting to progress further within the industry. Some conditions apply, and opportunities can be discussed with your line manager at the commencement of your employment.
WE HAVE THE FOLLOWING VACANCIES AVAILABLE IN BRISTOL
FRONT OF HOUSE SUPERVISOR, PART TIME
Cinema supervisors are responsible for the day-to-day running of the cinema, and are able to deputise for the manager and assistant manager in their absence. No two days are ever the same, and it is your responsibility to make sure each and every customer has the best possible experience, as well as making sure that while you are on duty, your cinema operates safely and in compliance with all head office and local licensing requirements.
Bristol is a 3-screen studio-style cinema in Westbury Park, recently refurbished to a high standard. The cinema is the second busiest in the Scott Cinemas group, a key player in the Bristol cinema scene, and is especially successful with off-mainstream film product and Event Cinema. The family market is also a core part of our business – school holidays can be a very busy and stressful period. The cinema attains 140,000 admissions per year with a substantial turnover.
We are looking for someone with at least a years’ experience in a leisure or retail management environment, with experience in a customer facing role. You will possess excellent customer service skills, and the ability to lead from the front to drive your team. You will understand the importance of back office admin, stock control, and cash procedures. We’re not necessarily looking for someone with a background in cinema, but any knowledge of the industry will help your application. We offer full on-site and off-site training in all areas. Above all, you must be keen, willing to learn, and have a strong love of film. You will either hold a personal license (for alcohol sales) or be willing to undertake a training course within one month of appointment.
The Job Description
- Runs the cinema in a customer facing environment, deputising for the manager where appropriate.
- Ensures the day-to-day running of the cinema complies with all Head Office, Health & Safety and Local Licensing requirements
- Sale of cinema tickets, refreshments and alcohol. Ushering and cleaning duties as appropriate to the role.
- Helps with stock control, such as merchandising, rotation, wastage control and ordering.
- Construction of weekly staff shift rotas, and submission of payroll data to Head Office.
- Acts upon instructions issued by the manager, General Manager, Support Manager, Accounts Manager, and Company Directors.
- Readies the cinema for the day ahead, including controlling the digital projection system where necessary.
- Cashing up at the end of the day, and ensures that takings are readied to be banked.
- Ensures the highest standard of customer service at all times.
- Good working knowledge of MS Word & Excel
- IT knowledge to include the use of email, and the ability to use and adapt to proprietary company software.
- Excellent customer service standards
- Good mathematical skills when working with money, spreadsheets and figures
- Good communication skills
Pay & Benefits
The rate of pay for this position is negotiable depending on experience, for an average of 30 hours per week. Shifts will include evenings, weekends, bank and school holidays. We offer paid breaks, 28 days’ annual leave, automatic enrolment into a pension scheme, discounts on refreshments and free cinema tickets for yourself and your family.
To apply for this position, please complete an application form online. You can either save the form and email it to email@example.com, or send it by post to: Manager, WTW-Scott Cinemas, Northumbria Drive, Westbury Park, Bristol, BS9 4HN. Do please note that applications submitted without an Application Form will be rejected.